Privacy Policy

This privacy policy sets out how Sofabulous Furniture uses and protects any information that you give to us when you use our website & when visiting our showroom(s).

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified; you can be assured that it will only be used in accordance with this privacy statement. Sofabulous Furniture may change this policy from time to time. A full up to date policy can be found here on our website. This policy is effective from 2018.

What we collect

We may collect the following information:

Name and title; Residential or business address; Contact information including email address & telephone numbers.

Why we collect & store your information

We collect the information above, to provide to you details of your order(s) & to fulfil delivery of your order(s) We store your order details indefinitely to provide referencing for any claim using our lifetime guarantee. If you would like us to remove your information from our database, please send a request to or by post to Sofabulous Furniture, The Old Courthouse, Waterloo, Frome, BA11 3JB.

What we do with the information we gather

We require this information to understand your needs and provide you with the best possible service, and in particular for the following reasons:

Internal record keeping & order fulfilment.

We may use the information to improve our products and services;

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all information we collect online & in-store.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please send a request to or by post to Sofabulous Furniture, The Old Courthouse, Waterloo, Frome, BA11 3JB.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.